Valve Corporation Phone Numbers and Emails

Customer Service Number:

  • (425) 889-9642
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Valve Corporation Emails:

Customer Service
General Info
Source Engine SDK
Legal
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PissedConsumer Club

Contact Information

Valve Corporation Website:

Valve Corporation Help Center:

Corporate Office Address:

Valve Corporation
10900 NE 4th St Ste 500
Bellevue, Washington 98004-5853
United States

Other Info (opening hours):

Mailing Address

PO BOX 1688

Bellevue, WA 98009


European Data Protection:

Valve GmbH

Att. Legal

Rödingsmarkt 9

D-20459 Hamburg

Germany

More contact details

Fax:

+1(425) 827-4843

Valve Corporation Rating Based on 32 Reviews

Rating details

2.0
more details
Value for money
Product or Service Quality
Diversity of Products or Services
Customer service

Rating stats

Rating trend

How Good is Valve Corporation's Customer Service?

mary c Zai
mary c Zai
Feels Disappointed | Dec 28, 2023

cannot really say since I have not had any dealings with them yet
trying to though

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Jack F Ynb
Jack F Ynb
Feels Disappointed | Dec 17, 2023

Don't respond after my account got hacked because of a cs2 game

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Bayrem Z
Bayrem Z
Feels Disappointed | Oct 13, 2023

They don't get it and they didn't help me

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Summary of Valve Corporation Customer Service Calls

217 TOTAL
CALLS
00:42 AVG CALL
DURATION
2% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Valve Corporation?

Account Question:

  • “Account steam”
  • “Steam account hacked and no way to fix.”
  • “My account got hacked and no one is helping me”

Request for Information Question:

  • “Steam deck purchase question”
  • “Ask about the steam deck”
  • “Trying to find out if the Steam Deck 64GB LCD would be good for an almost 13 year old& how quickly I can get it in Maine?”

Product/ Service Question:

  • “Game refund”
  • “Anti cheater system”
  • “New game”

Refund Question:

  • “Steam refund”
  • “Won't give me my money back on steam”
  • “A refund I didn't initiate”

Payments and Charges Question:

  • “Charged wrong amount”
  • “Payment declined after shipping”
  • “Unwanted payment”

Shipping and Delivery Question:

  • “Tracking”
  • “Missing item”
  • “Received a package from Vale and it is not mine”

Cards Question:

  • “Steam card”
  • “Update on the virtual card you were supposed to sound me about a month ago thank you very much”
  • “Gift card not working”

Website/ Application Question:

  • “Verify Of This Website”

Staff Question:

  • “Ur customer service locked my account”

Other Question:

  • “Steam deck”
  • “Social block”
  • “Problems”

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